Welcome to Real TV Help Center

Everything you need to set up, manage and enjoy Real TV – all in one place. Whether you are installing your device for the first time, learning advanced features or fixing an issue, this help center is designed to guide you step by step.

Topics

Install & Internet Setup

Recharge & Payment

Real 2X App

Product Unboxing

This guide will show you how to unbox the Real X IPTV box and identify the things and accessories included in the package, including the remote and HDMI cable. It also describes the basic steps for safely opening the box and inspecting the accessories before beginning the setup procedure.

Real X Box Installation

This section details the items included in the Real X IPTV Box package, provides an overview of the ports available on the device, and explains how each port is used. Moreover, it guides you through the step-by-step installation process when you set up your Real TV for the first time.

Wi-Fi & Internet Setup

This tutorial explains how to connect your Real TV (Real X Box) to the internet using Wi-Fi or a LAN (Ethernet) cable in two different situations: when you install your Real X Box for the first time and after it has already been installed. In order to access network settings and create a reliable connection for regular device operation, it walks through the required steps.

Channel Guide

This guide explains how to access and navigate TV channels using the Real TV application and X Player (Real 2X App). It outlines how channels are displayed, how category filters work, and how users can browse, search, and select channels more efficiently.

Real TV Purchases, Recharges & Payments

How to buy Real TV set-top box and their recharge plan from the official website is explained in this guide. It discusses available subscription plans, where to locate recharge options, and how to complete billing information and payment.

How to Recharge Your Real TV Box

This explains how to renew your Real TV box subscription using a recharge code. It covers the steps for entering the code on the device, whether the current subscription is still active or has already expired.

Upgrade from Old Real TV Box to the New Real X Box

How to transfer your current Real TV service from an older box to the new Real X Box is covered in this guide. It describes how to transfer your account information, finish the upgrade request, and configure the new device for the first time.

Troubleshooting Guide

This guide assists in locating and fixing typical problems that can arise when utilizing the Real X IPTV box. Installation, internet connectivity, apps, playback, Android features, and account status issues are all covered, along with detailed fixes to get the device back to normal.

Become a Real TV Dealer

For people or companies interested in becoming Real TV dealers, this guide outlines the fundamental steps. It describes the prerequisites, registration procedures, and general duties related to the device’s distribution or resale.

Real 2X App Download

If you follow the correct instructions, using the Real 2X app on your Android device is easy. This tutorial describes how to download and install the app, configure it initially, log in using your service details, and update your password if needed.

Real 2X App Tutorial

When you know how the Real 2X application is set up, you will want to know how it works. From choosing a profile and accessing channels and movies to advanced settings, everything is covered in this handy guide. Every part of it is explained so that you can navigate around this application and find out the functionality of each part.